Our Technology

Mentor Research Complaince Software

The Mentor system is a full hosted web solution for research compliance review and reporting designed to deliver to you an intuitive and responsive interface that is easy to use and streamlines your management of review, approval and post approval reporting. With Mentor, there is no physical infrastructure on your site, so there are no hardware or software upgrades for your IT staff to manage.  We host Mentor in Amazon Web Services, the largest and most secure cloud computing environment in the world. We manage security, data backup, disaster recovery and all upgrades of the Mentor system, all with a 99.95% uptime guarantee.

Security

Mentor is PCI certified by McAfee Secure.  We are scanned for two hours on a daily basis and are contractually bound to fix any identified security issues within 24 hours. All web transactions with the Mentor system are encrypted using SSL.  All files stored in the Mentor system are encrypted and we encrypt standard identifying information in the Mentor database.  Each client has its own separate database and own separate file storage are so your data is not mingled with any other client’s data.  Each client database is automatically backed up on a transactional basis…each change is immediately copied to a separate client database in another physical location with the Amazon Web Services system.

Integration

Mentor integrates with these standard single sign-on technologies: LDAP/Active Directory, CAS and Shibboleth.  Using these technologies, no user passwords need be stored in the Mentor system.  Mentor can be populated with user data from all popular HR systems, including Banner, Peoplesoft and Datatel.

Open, Flexible Architecture

Mentor is designed from the ground up to be open to the creation of new features, functions and modules.  If Mentor doesn’t serve your needs as is, we will work with you to develop the capabilities you need.  We listen, and then we perform!

 

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